Under these circumstances, Solestop will cover all costs involved in returning the merchandise. Should there be a factory defect or you receive an incorrect item we will gladly exchange the item for the correct product, provide store credit, or issue a credit to your credit card. Customers are fully responsible for the cost of return shipping and possible import charges. All products being returned must be un-worn and in its original tags and packaging. Please note that the original shipping fee is non-refundable. The original shipping fee will be non-refundable and a restocking-fee may apply.Įmail us with your order number at to initiate a return, exchange or cancellation. The original shipping fee will be non-refundable and a restocking-fee may apply.įor any order cancellations, the customer will be subject to a $25 restocking fee.Īny refused shipments are the customers responsibility. All regular priced products bought in-store and online can be exchanged or returned for a store credit within 10 days of their initial purchase date or delivery date.Īll hats, socks, bags, swimwear, collectibles, accessories are final sale.Īll sale and discounted items are final sale.Īll orders from third party apps, pre-orders, and limited releases are final sale.Īll sale and discounted items (including orders using a promotional/discount code) are considered final sale and will not be accepted for any returns or exchanges.
0 Comments
Leave a Reply. |